Auto Repairs Made Easier
Auto repairs can be costly but that is not the only thing making us feel a little queasy and irritated. How do we know the repair actually needs to be done? How do we know if we are being quoted a fair price or are we being ripped off by an unethical auto repair service? That’s what I am worried about more than just the price. Apparently a lot of people agree with me since a reported 66 percent of car owners believe they have been ripped off by a repair shop.
RepairPal is a company that evaluates and certifies auto repair shops based on a number of criteria. I looked into their service which offers to put you in touch with reputable and dependable auto repairs shops in your neighborhood which meets their criteria. An auto repair shop must undergo a comprehensive technical assessment by RepairPal’s team of veteran ASE certified master technicians, must meet high customer service standards which they verify by interviewing customers of the auto shop. Additionally the shops must offer a 12 month / 12,000 mile warranty and guarantee to charge fair prices within the range of RepairPal’s price estimator.
So I gave RepairPal’s web site a try. Seeing that RepairPal has a program with AARP Discounts and I am a member, I went to AARP’s RepairPal page. I entered my name, email, zip code and make of auto and clicked “Find a Shop” button. Under the button it said “This is a free service. No credit card required.” On the results screen it found 37 auto repair shops in my city and it listed the three that were RepairPal certified. It gave their name, address and phone number and indicated there would be 10% off their services for AARP members. Too easy!
I found the process to be easy and not intrusive, just putting me in easy contact with the RepairPal Certified shops in my area. The 10% AARP member discount would be a plus too. Next time I need a repair I am going to give them a try.